We're thrilled that you're thinking about scheduling an appointment with us! We want to make sure you understand our deposit policy, which is designed to ensure a smooth experience for both you and our artists.

When you book an appointment, our artists reserve their time exclusively for you. They also put in effort to prepare your design or drawing, even if you provide a specific design or reference.

Before you send in a deposit and secure your appointment, here are some important points to keep in mind:

1. Deposits are non-refundable and cannot be transferred.

2. If you need to reschedule, we're happy to work with you as long as you provide reasonable advance notice. We understand that life can be unpredictable, so please let us know at least a full business day before your appointment if you need to make changes. Last-minute changes on the same day or shortly before can be challenging to accommodate.

3. If you cancel your appointment, you may risk forfeiting your deposit. However, we're flexible and can help you find another suitable date and time with proper notice.

4. Please be sure to honor your appointment or let us know if you need to reschedule. We send text and email confirmations and reminders to help you remember. If you miss your appointment without notice, we'll require a new deposit.

We hope this friendly explanation helps clarify our policy for you. If you have any questions or need further assistance, feel free to ask. We're here to make your tattoo experience as enjoyable as possible!